Refund Policy | PeriodFree
15-Day Money Back Guarantee
We want you to feel confident trying PeriodFree — which is why we offer a 15-day, no-questions-asked money back guarantee on all orders.
How it works:
If for any reason the patches aren't right for you, simply return the product within 15 days of receiving your order. Once we receive the return, we'll issue a full refund to your original payment method. No questions asked. No hassle.
To start a return:
Email us at hello@periodfree.ca with your order number and we'll send you return instructions. We aim to process all refunds within 5-7 business days of receiving the returned product.
A few things to note:
The product must be returned to qualify for a refund. Return shipping costs are the responsibility of the customer. Refunds are issued to the original payment method only. The 15-day window starts from the date you receive your order, not the date of purchase.
Why we do this:
We believe in what we've made — and we want you to believe in it too. If it's not for you, that's okay. No guilt, no pressure. Just honest relief, or your money back.